Vinay is a Manager within the Cloud Implementation Team. He has over 10 Years of IT Experience and has worked on numerous SaaS and On-Premise Implementations. His experience is majorly focussed on cloud based Customer Experience (CX) and Supply Chain solutions. His assignments have taken him to Europe, Asia-Pacific, Middle-East and the US. He is acknowledged as a subject matter expert within CX and cloud based solutions, and has presented papers on Cloud Solutions (SaaS and PaaS) in multiple forums like Oracle Open World, HYSEA etc.Areas of ExpertiseCloud CX Solutions Business Process Analysis, Modelling, Re-design Oracle Sales Cloud, Service Cloud (RightNOW), Oracle CPQ (Big Machines), Incentive Compensation Cloud. R12 CRM Modules and knowledge of multiple Oracle EBS work streams. Oracle Certified Cloud Implementation Expert.